Booking Agreement

Scheduling your order for pick up locks in your decor selections for your order. If you need to make any changes to your decor selections, please email hello@fairydustballoons.com before scheduling your pick up.

Availability is limited, and on a first come, first serve basis. If your preferred pick up date is not available, you may apply your credit toward a future order.

Pick up Orders MUST bring a large enough vehicle to fit their balloons. Recommended vehicle for garlands is SUV/Minivan with an empty trunk, and seats folded down.

Helium balloon float time is not guaranteed - please schedule helium pick up as close to your event time as possible.

Air-filled balloons such as those in a balloon garland DO NOT FLOAT. Garlands will come with materials necessary to attach your decor where you would like it to be.

Balloons are temporary items by nature. Some balloons may deflate sooner than expected and will also be adversely affected by the elements, rough handling, or other uncontrollable factors. While in the right environment, balloons have the potential to last months, there is guarantee for the lifespan of your balloons after they have been picked up.

Balloons are not recommended to be in direct sunlight as the heat can negatively affect your decor.

Please supervise children around balloons and remove any popped pieces from spaces where children are present. Balloons are not recommended around children aged 8 or younger and may pose a choking hazard.

Latex balloons may cause allergic reactions to those who are allergic to latex or other tropical fruits.

All sales are final and your purchase acts as a non-refundable retainer. At a minimum, you agree that the retainer fee fairly compensates Fairy Dust Balloons for committing to provide decor services and turning down other potential projects/clients.

In the event that any copyrighted work(s) are created as a result of the Services provided by Fairy Dust Balloons in accordance with this Agreement, Fairy Dust Balloons owns all copyrights in any and all work(s) it creates or produces pursuant to federal copyright law (Title 17, Chapter 2, Section 201-02 of the United States Code), whether registered or unregistered. Any and all products, whether tangible or intangible, produced or created in connection with, or in the process of fulfilling this Agreement, are expressly and solely owned by Fairy Dust Balloons and may be used in the reasonable course of Fairy Dust Balloons business.

Permitted Uses of Product(s). Fairy Dust Balloons grants to Client a non-exclusive license of product(s) produced with and for Client for personal use only so long as Client provides Fairy Dust Balloons with attribution each time Client uses Fairy Dust Balloons property. Personal use includes, but is not limited to, use within the following contexts:

In photos on Client’s personal social media pages or profiles; or

In personal creations, such as a scrapbook or personal gift; or

In personal communications, such as a family newsletter or email or holiday card.

Client has spent a satisfactory amount of time reviewing Fairy Dust Balloons' work and has a reasonable expectation that Fairy Dust Balloons will perform the Services in a similar manner and style unless otherwise specified in this Agreement.

Fairy Dust Balloons will use reasonable efforts to ensure Client's desired Services are produced in a style and manner consistent with Fairy Dust Balloons current portfolio and Fairy Dust Balloons will try to incorporate any reasonable suggestion made by Client. However, Client understands and agrees that:

Every client and balloon installation is different, with different tastes, budgets, and needs;

services are often a subjective art and Fairy Dust Balloons has a unique vision, with an ever-evolving style and technique;

Fairy Dust Balloons will use its artistic judgment when providing Services for Client, which may not include strict adherence to Client’s suggestions;

Although Fairy Dust Balloons will use reasonable efforts to incorporate Client’s suggestions and desires when providing Client with the Services, Fairy Dust Balloons shall have final say regarding the aesthetic judgment and artistic quality of the Services;

Dissatisfaction with Fairy Dust Balloons‘ aesthetic judgment or artistic ability are not valid reasons for termination of this Agreement or request of any monies returned.

Client agrees to indemnify, defend and hold harmless Fairy Dust Balloons and its affiliates, employees, agents and independent contractors for any injury, property damage, liability, claim, death or other cause of action arising out of or related to Services and/or product(s) Provider provides to Client.

If Client desires to cancel Services, reschedule Services, or if it becomes impossible for Fairy Dust Balloons to render Services due to the fault of the Client or parties related to Client, such as failure of the to occur or failure of one or more essential parties to the to show up in a timely manner, Client shall provide notice to Fairy Dust Balloons as soon as possible via the Notice provisions detailed in this Agreement. Fairy Dust Balloons has no obligation to attempt to re-book further Services to fill the void created by Client’s cancellation, rescheduling, no-show or if it becomes impossible for Fairy Dust Balloons to provide the Services due to the fault of Client (or parties related to Client), and Fairy Dust Balloons will not be obligated to refund any monies Client has previously paid towards the Total Cost. Client is not relieved of any payment obligations for cancelled Services, rescheduled Services, failing to show up for the pick up, or should it become impossible for Fairy Dust Balloons to provide the services due to the fault of Client (or parties related to Client) unless the Parties otherwise agree in writing. For instance, if Fairy Dust Balloons is able to secure another, unrelated client for , then Fairy Dust Balloons may choose, at its sole discretion, to excuse all (or a portion of) Client's outstanding balance of the Total Cost.

Please review the Terms & Conditions, Privacy Policy, and FAQ pages.

By scheduling your pick up order, you are confirming you understand and agree to all terms listed above, as well as those outlined in the Terms & Conditions, Privacy Policy, and FAQ pages.